Dynamic Websites that Work for Your
Business
What is a Database-Driven Website?
Most websites on the Internet today
are simply static pages. They only change
when someone edits the page and uploads
it to the web server. Dynamic, or database-driven,
websites by contrast retrieve all or
part of the page contents from a database.
Delivering Dynamic Content
There are a number of advantages to
this. One is that you can tailor the
content that individual visitors receive.
It makes it possible for each visitor
to customise what content they want to
see and how it is displayed. One mechanism
for achieving this is to store such
information on the visitor's machine
in the form of cookies - small text files.
By
creating sites with a login facility
you can store visitor information created
at a registration page on a database.
This information can then be used for
improved communications and marketing
purposes. They can register their interest
in receiving newsletters about your products
and services. We can also build you the
newsletter system to
automatically mail newsletters according
to the visitors' preferences in the database.
Online Catalogues
The most widespread use of databases
on the Internet is to display a list
of products and enable online purchasing.
The overwhelming majority of e-commerce
sites on the Internet (e.g. eBay, Dell,
Amazon, Expedia and eBookers) store all
their product details in a database.
You then retrieve the information from
the database according to the criteria
you enter when you browse or search.
The increased flexibility in terms of
how you retrieve and display the catalogue
data - along with the lower maintenance
costs versus statically edited pages
is tremendous.
Online Ordering and Sales Tracking
We can also integrate
the database with one of our e-commerce
solutions. This integration will
give you an online store with orders
submitted automatically by e-mail to
your distribution department. If you
need a more personalised system we can
design and build a integrated Intranet
system that interfaces to the order database
with bespoke tracking options.
Staying in Control of Your Website
Content
At InterrnetLogic we design systems
that can be maintained by your business.
We will develop the 'front-end' system
- i.e. what the visitor sees when they
navigate to your website. In addition
we develop a 'back-end' system where
your employees can maintain the data
in the database - such as updating, adding
and removing product lines. What data
is in your database is up to you. We
can tailor the database content and
Intranet interface to your needs through
in-depth Business
Analysis which
we offer free as part of our database
development service.
Forum Integration
Communicating with
your Customers
Another use of website databases is
to create online forums. Dependent upon
your business type it may be desirable
to have an area on your website where
customers can communicate with each other
or with your support staff. We can install
access-controlled forums where visitors
to your site can pose questions about
your products and services.
When a visitor asks - or posts - a
question an e-mail can be automatically
sent to your support or sales team with
a direct link to the post. Once an answer
has been posted another e-mail is sent
to the visitor with a direct link to
the reply. To reduce the risk of
inappropriate material being posted onto
such a site - we can configure approval
controls so that only appropriate content
is submitted to the site. The approval
process is as simple as clicking a link
in a an e-mail.
The major advantage of such is a system
is that over time you create a valuable
knowledge base of information that customers
can view and search. So any previous
response can answer the queries of countless
numbers of future visitors. This minimises
the drain on your support staff. Most
major computer manufacturers use such
a system. Forums can also be integrated
into Google thereby improving your search
engine exposure. This is especially powerful
because many of the messages will feature
the keywords you wish to be found by
thereby improving you search engine ranking.
Building Online Communities
There are a multitude of uses for such
a system - indeed they can just be used
for chatting to a community. Once you
have a regular set of visitors and contributors
to your forum - you also have a regular
audience to market your products to.
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